AI Receptionist · Managed Service
AI Receptionist
for Small Business.
Never miss a call.
Boxi's AI receptionist answers every call, captures every lead, and books appointments — 24/7, 365 days a year. We set it up, tune it, and manage it for you.
15-minute call · No charge · No obligation
- always on
- 24/7
- answer time
- <1 sec
- callers won't leave voicemails
- 67%
- setup fee
- $0
The real problem
Every unanswered call
is a lost job.
A homeowner's pipe bursts at 11pm. They call three plumbers. Two go to voicemail. The one that answers books a $1,200 emergency call. That's not luck — that's whoever picks up first.
67% of callers who reach voicemail don't leave a message. They call the next number on the list. You never know they called. That's every missed call — a lead that silently left for a competitor.
67%
of callers don't leave a voicemail
They hang up and call your competitor.
$35K+
per year to hire a full-time receptionist
Plus benefits. Plus they don't work nights or weekends.
82%
of consumers expect an immediate response
After hours, on weekends, during surge season.
How it works
Set it up once.
It handles the rest.
We set it up for you
We write your call script, build your knowledge base, configure call forwarding, and test it with real calls. You review and approve. Go-live in 5–7 business days. No technical setup required on your end.
It answers every call
Your AI receptionist picks up in under a second — day or night, weekends, holidays, surge season. It answers questions, captures lead info, qualifies the caller, and books appointments directly into your calendar.
You get the lead
Every call generates a lead record in your CRM with the caller's name, number, what they need, and any booked appointment. You know exactly who called, what they wanted, and what happened — no dropped leads, no guessing.
Use cases
Built for businesses where a missed call is a missed job.
HVAC & Plumbing
AC breaks at 9pm. You're on another job. Customer calls three companies. Two go to voicemail.
AI answers, books the emergency call. You wake up to a confirmed appointment.
Roofing
Storm rolls through. Phones explode. You can only talk to one person at a time.
AI handles the surge — every caller gets answered, every lead captured.
Law Firms
Potential client calls at 7pm after seeing an accident. Front desk is closed.
AI qualifies the case, captures contact info, and books a consultation. That's a $5K–$50K case answered.
Health Practices
Front desk is a full-time hire at $40K/year. Still misses calls during lunch.
AI covers every call, books every appointment. Payroll cost drops significantly.
How we compare
Why contractors choose Boxi AI Receptionist
| Option | Cost | Hours | Setup burden |
|---|---|---|---|
| Boxi AI Receptionist Boxi | $497–$1,997/mo | 24/7/365 | We do it for you |
| Full-time receptionist | $35K–$45K/yr ($2,900–$3,750/mo) | Business hours only | Hire + train + manage |
| Smith.ai (human virtual) | $3,000–$8,000/mo | Business hours primarily | DIY configuration |
| DIY AI voice tool (Synthflow/Bland) | Per-minute + your time | 24/7 if configured | You build the whole thing |
| Voicemail | $0 | 24/7 | N/A — 67% of callers hang up |
Smith.ai pricing from their published plans. Receptionist salary data from BLS 2024. DIY tool pricing varies by call volume.
Pricing
Managed service. Flat fee. No per-minute surprises.
Month-to-month. Cancel any time. No contracts.
Starter
$497/mo
Answer every call. Capture every lead.
- AI receptionist setup & script writing
- 24/7 call answering & handling
- Lead capture and notification
- Appointment booking (basic)
- Monthly performance review
Growth
$997/mo
Answer, qualify, integrate, report.
- Everything in Starter
- CRM integration
- Custom knowledge base
- Sentiment & call reporting
- Priority support
Scale
$1,997/mo
Multi-location. Full automation.
- Everything in Growth
- Multi-location call routing
- Escalation & overflow workflows
- Dedicated account manager
- Bi-weekly strategy calls
For comparison: hiring a full-time receptionist costs $35K–$45K/year. Boxi Starter costs $5,964/year — and it never sleeps.
AI receptionist pricing comparison
How does Boxi compare to Scorpion Convert?
Scorpion's Convert product offers AI voice and messaging for law firms and contractors. Here's how the two stack up on price, terms, and what's included.
Scorpion Convert
$3,500+
per month · 12-month contract
- • AI voice + messaging
- • Lead capture
- • No CRM integration
- • No call reporting
- • 12-month commitment required
Boxi Growth
$997
per month · month-to-month · no contract
- ✓ 24/7 AI receptionist + CRM integration
- ✓ Lead capture + qualification
- ✓ Custom knowledge base
- ✓ Sentiment & call reporting
- ✓ Cancel any time — no lock-in
The math
72%
less than Scorpion Convert — with the same AI voice capability, plus CRM integration and call reporting.
Scorpion charges $3,500+/mo with a 12-month lock-in. Boxi's AI receptionist Growth plan is $997/mo, month-to-month.
Scorpion Convert pricing as of May 2026. Scorpion requires a 12-month contract. Boxi is month-to-month with no minimum commitment.
Missed call recovery
Missed a call? The AI follows up in under 60 seconds.
When a call goes unanswered — line busy, you're on a job, or it's 2am — the AI sends an automatic text-back within 60 seconds. The caller gets a response, you get the lead, and nobody calls your competitor.
-
Instant text-back
Automated SMS within 60 seconds of any missed call
-
After-hours lead capture
Every call outside business hours gets a text response + lead record
-
CRM integration
Missed call data flows directly into your CRM — name, number, and timestamp
-
Appointment recovery
Text includes a booking link so the caller can self-schedule immediately
<60s
Average text-back time
From missed call to automated follow-up.
67% of callers don't leave voicemails. Missed call text-back catches the leads that voicemail drops.
FAQ: AI Receptionist
Does the AI receptionist sound robotic?
No. Modern AI voice uses natural-sounding speech that most callers can't distinguish from a human. We tune the script and tone for your business — no generic bot scripts.
What happens if it can't answer a question?
The AI captures the caller's name, number, and reason for calling, then flags the call for you. You get a notification immediately and can follow up. No caller is left without a response.
How long does setup take?
We typically go live within 5–7 business days. Setup includes call script creation, knowledge base build-out, call forwarding configuration, and a test call with your team before launch.
Can it book appointments directly into my calendar?
Yes. With the Growth and Scale plans, we integrate with your scheduling system so the AI can book, reschedule, and confirm appointments in real time during the call.
How is this different from Smith.ai or a virtual receptionist service?
Virtual receptionist services use human agents who work business hours at a significant cost. Our AI answers instantly — at 2am, on Sundays, during your busiest season — and costs 50–70% less at comparable coverage levels. We also handle the full setup and ongoing tuning as a managed service, not a DIY tool.
Do I have to sign a contract?
No. Month-to-month only. We're confident in the results — you shouldn't have to commit before you see them.
What does an AI receptionist do for contractors?
An AI receptionist answers your business phone 24/7, captures the caller's name, number, and service needed, qualifies the lead, and books appointments directly into your calendar. For contractors, that means no more lost emergency calls at 11pm, no more leads going to voicemail during jobs, and no more paying $35K/year for a front desk that only works business hours.
How much does an AI receptionist cost compared to a live receptionist?
A full-time receptionist costs $35,000–$45,000 per year and only works business hours. Boxi's AI receptionist starts at $497/month ($5,964/year) and answers 24/7/365. That's 83% less than hiring, with better coverage. Competitors like Scorpion charge $3,500+/month with a 12-month contract for similar AI voice capability.
Can an AI receptionist book HVAC service appointments?
Yes. With the Growth plan ($1,497/month), the AI receptionist integrates with your scheduling system to book, reschedule, and confirm HVAC service appointments in real time during the call. It handles emergency calls, routine maintenance scheduling, and follow-up appointments — all without you picking up the phone.
Get started
Ready to get started?
Tell us a little about your business. We'll follow up within 4 business hours.
- No contracts — month to month
- 4-business-hour response guarantee
- Free 15-minute strategy call included
Message sent!
We'll be in touch within 4 business hours.